Intelligence for beauty brands
Brands know what customers do, but not how they feel when deciding whether to buy. Clicks and search terms reveal actions — not the emotions, uncertainties and motivations that actually drive conversion, loyalty and preference. So brands are left guessing.
Unlock the intelligence your team needs to drive better targeting, improve messaging and GEO, and increase sales.
Every conversation and decision driver in one view.
A concierge in every shopper's pocket
Natural conversation that guides shoppers to the right product — and captures the emotions, motivations and decision drivers behind every choice.
Built for beauty from day one
Powered by a deep, category-specific “super brain” that understands how customers discover and choose beauty products — millions of nuanced data points supporting hyper-personalised recommendations and richer insights over time.
Our results in numbers
Help shoppers decide.
Help your team know why.
Beauty is cluttered and competitive. Delightable brings together conversational product discovery and decision-ready data so you can stand out, convert more customers, and know exactly what’s driving results.
Personalise every interaction
Turn product discovery into one-to-one conversations. Delightable recommends the right products for each shopper using beauty-specific data and explains why with personalised reviews and UGC content.
Understand why customers buy — and don’t
See what customers are searching for, what language they use and how likely they are to convert, so you can refine targeting, messaging, and offers with confidence.
Turn data into action
Bring together disparate data sources into clear actionable insights that tell you what to do next — from new customer acquisition to product and range decisions.
Stand out in cluttered markets
Offer a guided, hyper-personalised experience that cuts through confusion and makes it easy for customers to choose you over the competition.
How Delightable works
Just like a human concierge, Delightable senses, analyses, decides, and communicates — proprietary algorithms and reasoning models deliver recommendations in your brand voice.
Listen & learn
Shoppers share their needs in natural language — an open-ended conversation, not a constrained quiz.
Match & explain
Delightable matches the right products and explains why they’re a fit, using tailored proof points, reviews and relevant UGC.
Understand behaviour
Every conversation becomes measurable motivational insight showing exactly how your customer felt at the point of purchase.